CONTACT US
020 8651 2002
or by email
What our parents say

"We're so pleased that they have the opportunity to learn to swim with your instructors! they are fantastic teachers and the kids are loving the lessons.... best of all they are learning to swim so quickly."

"Thanks for a great lesson, Elissa was definitely more engaged than her previous lessons, it was so good to see her swimming (rather than walking!) & I really valued your approach & focus. I was amazed in one lesson how much she progressed with your approach."

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Privacy Policy

Your privacy is important to Superkids Swimming School Limited so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information.

What we collect

We collect certain information or data that you have provided on your booking form or contact form when you use our website www.superkidsswimmingschool.co.uk which will be recorded in our customer database and used to manage your swimming lessons and preferences.

We collect
  • questions, queries or feedback you leave, including your email address, if you contact Superkids Swimming School
  • your email address, children’s name and age and parent’s contact details as part of our bookings process.
This data is held securely and can only be viewed and shared by authorised people in Superkids Swimming School including your swimming teacher (and any cover teacher that may be required) and Webcredible Solutions Limited who manage our website to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services
  • respond to any feedback you send us.
Where your information is stored

We store your information in a secure customer database which is hosted, whenever possible, on secure servers in the European Economic Area (EEA)

Keeping your information secure

We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy. Your information will be held for the time you are a customer of Superkids Swimming School and for 12 months after your lessons have finished.

Disclosing your information

We won’t share your information with any other organisation for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. We may be required to pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

Collection Notice

Superkids Swimming School will use your information to provide the services you requested. This data is held securely and can be viewed and shared by authorised people in Superkids Swimming School including your swimming teacher (and any cover teacher that may be required) and Webcredible Solutions Limited who manage our website. This information will be held securely on a computerised system for the entire period of our agreement & for a period of 12 months thereafter when it will be securely destroyed or deleted.

Your rights

You can find out what information we hold about you and ask us not to use any of the information we collect. If you are unhappy with the way we are using your information you have a right to lodge a complaint to ourselves, Superkids Swimming School by contacting us at superkidsswimmingschool@gmail.com. You also have the right to contact the ICO (Information Commissioners Office) if you are unsatisfied with how we deal with your complaint.

About us

Superkids Swimming School is the trading name of Superkids Swimming School Limited.
Reg. No. 08469866 Reg. Office: 73 Park Lane, Croydon, CR0 1JG.
All correspondence should be sent to 49 Greville Avenue, South Croydon, CR2 8NN
Tel: 020 8651 2002
Email: superkidsswimmingschool@gmail.com