Swimming Lessons Terms and Conditions
To help promote a safe learning environment we would ask you to read and comply with the following guidelines. Failure to do so may result in your lessons being withdrawn and a refund will not be eligible in these circumstances.
All booking is online & must be made by the penultimate lesson of the current term. Payment for the new term must be paid by the last lesson of the current term. If you will be absent at this time please ensure that you notify us & arrange an alternative payment date.
Failure to book & pay by the due dates may result in your place being allocated to another swimmer & if there is a space still available, only full-term payment will be accepted.
Half term payments must be paid by the date indicated on the term date list. Failure to do so may result in the half term payment option being withdrawn.
All swimming lessons are 30 minutes long which includes registration and are booked and paid for in advance.
In the event a swimmer is unable to attend due to holiday or sickness - including the need to self-isolate for any reason, we are unable to offer credits.
If a pool is closed for whatever reason and Superkids arrange a make-up session at the end of term no refunds will be given as provision for the missed lesson has been provided.
STRICTLY NO WOMEN or GIRLS aged 8 and over are allowed in the boys, and NO MEN or BOYS aged 8 and over are allowed in the girls changing room.
Please ensure your child/children wear the correct swimwear – one-piece swimsuits for girls and trunks (not shorts) for boys.
All swimmers must wear a swimming hat & no jewellery is allowed. Replacement hats are charged at £3 each.
Please ensure you arrive promptly as lateness disrupts the class. If you are more than 10 minutes late you may be refused entry to the lesson. Consistent lateness may result in your lessons being cancelled.
Under no circumstances must your child enter the water until instructed by the teacher.
We cannot guarantee the same lesson time or teacher from term to term.
Parents/Guardians MUST stay within the school grounds and be contactable during the lesson.
Please ensure your child has not eaten for at least 90 minutes before the lesson.
Please do not bring children that are feeling unwell to the pool. If a child has had a vomiting or diarrhoea type bug they must have been completely clear for at least 48 hours before returning. If your child is ill in the pool and it has to be closed, any charges incurred by Superkids will be passed on to you, the parent.
No responsibility can be taken for loss or damage to valuables or possessions.
Vehicles are left at owners risk whilst on school premises and no dogs are allowed on the school sites.
Please note that ‘Superkids Swimming School’ retain the right to accept, refuse and cancel membership at any time and for whatever reason without a refund.
Revised August 2021